March 3, 2014 by Glaznah Gassner
We are looking for more managers to support SmartBots’ customers (by means of in-world chat, in-world group and tickets). Read the requirements below and contact us if you comply with all of them:
- you are familiar with SmartBots services (at least with some of them) or ready to master them;
- you are talkative, polite and nice;
- you spend a lot of time in Second Life every day;
- you wish to help people working with SmartBots.
Send your applications to Glaznah Gassner by email: firstname.lastname@example.org (IMs may get capped).
Please provide the following information:
- your SL name;
- the time you usually spend online;
- the languages you talk;
- your experience with SmartBots (if any);
- your Second Life experience (age, skills, previous places of employment).
February 7, 2014 by Glaznah Gassner
SBSL – the simple programming language to control your Second Life bots – have been extended to support the user-defined variables.
Now it is possible to declare a variable and pass its value across different SBSL events, writing more complicated scripts. See SBSL docs for more info on user variables!
The SBSL documentation itself has been rewritten and extended too. Now each command has its own documentation page with a syntax explanation, comments and examples. Visit SBSL commands list section to see the difference.
SBSL is currently being used by more than 200 bot owners (with several hundreds of scripts running). You may use SBSL to process SL bot’s events in-place, or pass them to your web script (e.g. php) for a complex processing. SmartBots Support Bot uses SBSL to process customers’ inquiries.
January 21, 2014 by Glaznah Gassner
SmartBots HTTP API functions have been extended by adding the new functionality.
listinventory – retrieve the bot’s inventory contents
listinventory command allows listing the bot’s inventory: items, wearables, folders. Now this command shows the object’s permissions. More information available in docs.
give_inventory command improved
give_inventory command sends inventory items to a specific resident. Now it is possible to send the whole folders (just specify the folder inventory UUID – system determines the inventory item type automatically).
Also, the error handling has been improved: the function now returns an error if object permissions do not contain a ‘Transfer” flag.
These changes are published already, you may use them in your applications or try HTTP API by using SmartBots API Testing Suite.
December 20, 2013 by Glaznah Gassner
The new Linden Lab Bot Policy has been published on Dec 11th. If you did not see the new policy yet, you can view it here (or view the changes by comparing policy revisions).
Free-to-spam group IMs and notices
The changes make bots which use free-to-spam groups prohibited. Although they are able to send messages to smaller groups, bots will only be able to send a few messages to groups with a few thousand members and completely unable to message groups with 5,000+ members.
Please note that it is not allowed to own multiple bots to bypass this limit. Even if your bots are operating under SmartBots control, this restriction remains in effect, even if you try creating multiple SmartBots accounts. Linden Lab takes this very seriously, and so do we.
Group inviters, greeters and support bots are not affected (unless they send more than 5,000 invitations per day). We will continue developing SmartBots Support Bot and alive bots to enhance your environment. SmartBots group chat monitoring and group moderators are also not affected.
As you may see the new policy mostly restricts the functionality of spam bots. Bots which enhances the Second Life experience, NPCs, support bots and other helpful tools are not affected. We will try to get permission from Linden Lab to allow sending individual messages even to large groups (for example, moderator warnings to group chat, automatic chat translator messages etc).